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Ionut Arhire's avatar

Great article Helen! The need for managing latency goes to show that programmers are as important as designers when it comes to user experience.

Indeed, latency should be kept low in general, but maybe there are specific exceptions to this rule. People tend to associate high loading times with high effective work from the program. For example, if I ran a scan of my pc using an antivirus software and the scan time would be just a few seconds, I would think that the scan was superficial and I wouldn't have a lot of trust in it, especially if no threats were found.

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